We have heard from the VAWA Unit at the Vermont Service Center (VSC) that some stakeholders may be reaching out to the VAWA Unit Hotlines using an incorrect email address, (e.g. sending an email to hotlinefollowupi918i914.vsc@dhs.gov, which is the wrong domain). Even when you reach out to the dhs.gov email, you may still receive an auto-response that your message has been received even though technically it is an incorrect address. ASISTA has let VSC know about the confusion this may cause; however, in the interim, please double check that you are using the following email address for the Hotline to avoid delay.

The phone number for the VSC VAWA Hotline is: (802-527-4888) (for VAWA self-petition, U and T visa related inquiries).

The correct email addresses for the Hotlines at VSC are: 

The email address for the U visa Unit at the Nebraska Service Center (NSC) is:


  1. Kristin on December 7, 2020 at 10:45 pm


    I am in a very serious DV situation, my life is at risk at my home. There are three of us, Payne and I do not feel safe around the third roommate, Laurie Rodriguez. And, I want to move out, but I was told by the leasing office that it is my responsible to find a replacement, or my credit score will be ruined if we decided to break the lease otherwise.

    I am stuck with this situation, because I wouldn’t be able to move into another apartment if my credit score doesn’t meet the satisfactory requirement of moving in another apartment.

    please get back to me soon.

    • Maria Lazzarino on December 17, 2020 at 1:57 pm

      Hi Kristin, Sorry to hear what is going on. ASISTA provides training and technical assistance to immigration practitioners and advocates working with crime survivors. We do not provide direct legal services, nor can answers questions to individuals. Please check here for non-profit organization, some of them may provide affordable or maybe free services: https://www.immigrationadvocates.org/nonprofit/legaldirectory/

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