Do you have the right email addresses for the Hotline?

We have heard from the VAWA Unit at the Vermont Service Center (VSC) that some stakeholders may be reaching out to the VAWA Unit Hotlines using an incorrect email address, (e.g. sending an email to hotlinefollowupi918i914.vsc@dhs.gov, which is the wrong domain). Even when you reach out to the dhs.gov email, you may still receive an auto-response that your message has been received even though technically it is an incorrect address. ASISTA has let VSC know about the confusion this may cause; however, in the interim, please double check that you are using the following email address for the Hotline to avoid delay.

The phone number for the VSC VAWA Hotline is: (802-527-4888) (for VAWA self-petition, U and T visa related inquiries).

The correct email addresses for the Hotlines at VSC are: 

The email address for the U visa Unit at the Nebraska Service Center (NSC) is:

8 Comments

  1. Maria Lazzarino on December 17, 2020 at 1:57 pm

    Hi Kristin, Sorry to hear what is going on. ASISTA provides training and technical assistance to immigration practitioners and advocates working with crime survivors. We do not provide direct legal services, nor can answers questions to individuals. Please check here for non-profit organization, some of them may provide affordable or maybe free services: https://www.immigrationadvocates.org/nonprofit/legaldirectory/

  2. Jennifer Spampinato on February 25, 2021 at 10:16 am

    I’m am a victim of domestic violence. I’m very confused on how to contact somebody for assistance I have a VAWA form that I have filled out now I’m not sure who to mail it to or if it needs to go to my rental office I’m very confused. I’m in a very very Dangerous situation so if somebody could get back to me at your earliest convenience I would appreciate it so very much

    • Maria Lazzarino on April 23, 2021 at 2:31 pm

      Hi Jennifer, ASISTA provides training and technical assistance to immigration practitioners and advocates working with crime survivors. We do not provide direct legal services, nor can answers questions to individuals. Please check here for non-profit organization, some of them may provide affordable or maybe free services: https://www.immigrationadvocates.org/nonprofit/legaldirectory/

      • Dairin vargas on April 5, 2022 at 7:22 pm

        Hola me llamo Dairin vargas estoy en algo complicado entre a usa en marzo de 2019 mis cortes fueron continuas en esos meses en septiembre me case con una persona americana yo no conocía mucho de la cuidad Denver Colorado la juez me dio unos papeles para mandarlos a ustedes eran para mis huellas digitales el caso es que esa persona con la que yo me había casado me los tiro me dejo sin la oportunidad de perder enviarlos yo por correo y ahora no se que hacer porque perdí quizá la oportunidad de que me den un permiso de trabajo ayuda por favor el y yo nos separamos y jamas me dijo donde dejos mis papeles importantes

        • Maria Lazzarino on June 15, 2022 at 2:52 pm

          ASISTA provides training and technical assistance to immigration practitioners and advocates working with crime survivors. We do not provide direct legal services, nor can answers questions to individuals. Please check the link with non-profit organizations to locate someone near your residency and contact them. Some of them may provide affordable or maybe free services: https://www.immigrationadvocates.org/nonprofit/legaldirectory/

          ASISTA provee asistencia y entrenamiento a abogados y consejeros trabajando con sobrevivientes de crímenes de violence. Nosotros no ofrecemos servicios directos y no respondemos preguntas de individuos. Por favor, revisa este link para encontrar organizaciones que te puedan ayudar en tu zona, https://www.immigrationadvocates.org/nonprofit/legaldirectory/

          Good luck/Buena suerte!

  3. Naresh Kumar on August 8, 2021 at 12:33 am

    I have applied for U visa in Nov 2019, have received receipts for i918 and i765, no communication after receiving receipts and no biometric yet, I have not leveraged legal attorney, I received supplement B from state court dealing with case. I sent written letters (three letters so far) unfortunately not received any reply from USCIS Vermont center. Could you please advise if there any better ways to check case status and next steps.

  4. Rachel Morris on November 1, 2021 at 6:21 pm

    Hi , I reapplied for the extension of my work card since 3 months before the expiration date of my current work authorization. I have not been able to hear back from your office. Right now everything is expired and I do not have a way out to work and live. Could you please help me out with this? MVA has been writing me to register my car and renew my license or return my vehicle tag. I am really in a hopeless situation. I am a single parent and need be able to take care of me and my son. Could you please show me the way out with this.

  5. MADRE DOMINICANA on November 20, 2021 at 8:19 pm

    Madre Dominicana denounces the abuse of power of the Dominican Immigration.
    It is with great pain that we are denouncing the abuse of power of the Dominican Immigration towards mothers for being foreigners. As a mother, we feel shame and sadness for Haitian mothers when we see them discriminated, rejected and expelled while seeking medical assistance in hospitals. The Dominican Republic has fallen very low, so low that pregnant women are now being deported, how awful! this shameful act has no name. What a shame that the Director of Migration is without respect for human dignity and moreover they put the physical integrity of the pregnant woman and the life of the baby at risk. There is no worse humiliation than that. Would it not be logical to ask if the Director of Migration had a mother? Where are the immigration policies of this country going? We know that the immigration law empowers the authorities to deport illegal immigrants, but the regulations of that law expressly prohibit not detaining pregnant women or minors. When they attack a mother, they attack life, because the Mother is Life, no matter what her nationality, origin or culture, that is why we invite all the mothers of the DR and the world with all the women’s and children’s organizations to ask the presidency eliminate this aggressive measure against women, help them to have a temporal permission with a provisional ID number only for the purpose of paying health taxes because they are vulnerable, they are women like us and mothers too. Women and mothers from all over the world join us and invite others to ask any government on this planet to respect pregnant women and life. With this movement we should prevent a new Trujillo (dictator) from rising in our country or a tyrant like Hitler from any part of the world.

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